Crisis situations require immediate response. Contact We Care at (617) 373-4430 for 24/7 support and guidance through all available options.

Emergency Leave

Typically applies for: Sudden crisis requiring immediate withdrawal and support

Emergency leave may be granted when a student cannot continue attending class after the start of the term due to sudden, life-changing situations beyond the student’s control. This provides immediate protection and support during crisis situations.

What You Receive

  • Immediate withdrawal protection (prevents academic penalty)
  • Crisis intervention and emotional support
  • Potential tuition refund consideration with Leave of Absence Refund Appeal
  • Connection to campus and community mental health resources
  • Assistance navigating university policies and procedures
  • Coordination with other university offices as needed

Eligibility Requirements

  • Sudden onset of crisis after term has begun
  • Situation must be beyond student’s control
  • Must significantly impact ability to continue academic work
  • Typically involves medical, mental health, or severe personal crises

Application Process

IMMEDIATE: Call We Care

Call We Care at (617) 373-4430 (available 24/7) for crisis intervention and initial support

Assessment

We Care helps assess situation and available options

Application Assistance

If emergency leave is appropriate, We Care assists with application

Submit Request

Submit emergency leave request through Student Hub with We Care support

Types of Crisis Situations

  • Family emergencies or sudden family crises
  • Housing emergencies or sudden homelessness
  • Financial crises affecting ability to continue studies
  • Mental health crises or thoughts of self-harm
  • Medical emergencies affecting student or family
  • Any emergency situation affecting your studies

Additional Considerations

  • Outstanding balances for the term remain due to university
  • Housing and meal plan charges handled separately
  • Financial aid recipients must contact financial aid counselor
  • International students: We Care coordinates with OGS

Primary Contact Information

We Care (24/7 Crisis Support)

Phone: (617) 373-4430
Available: 24 hours, 7 days a week
We Care Services

Emergency Situations 

Life-threatening: 911
NUPD: (617) 373-3333
NUPD Information